Job Description

Job Description

Job Description

Position Summary
The Office & Property Manager ensures efficient management and operations of NHSQ’s
event spaces and offices at the Casita property. This role demands excellent organizational,
administrative, and customer service skills to maintain a professional, welcoming
environment and facilitate smooth event execution.

Key Responsibilities
Office Administration:
 Serve as the primary point of contact for all office-related needs.
 Maintain office supplies and equipment; manage vendor relationships for
maintenance, cleaning, and office services.
 Organize shared workspaces, ensuring the office environment remains clean,
professional, and welcoming.
 Manage incoming and outgoing communications, including phone calls, mail, and
emails to general inboxes.
 Provide administrative support to staff and leadership, including scheduling,
document preparation, and printing.

Facility Management & Maintenance:
 Coordinate routine and preventative maintenance including HVAC, plumbing,
electrical, security systems, and janitorial services.
 Conduct regular inspections of the Casita property to promptly identify and address
maintenance issues.
 Manage inventory of supplies and equipment needed for property upkeep and
events.
 Liaise with contractors and vendors to complete renovations and repairs as
required.
Event Coordination & Client Relations:
 Respond to inquiries about event space rentals, conduct facility tours, and provide
detailed rental information to prospective clients.
 Manage booking calendars, contracts, and event schedules, ensuring clear
communication and documentation.
 Coordinate logistics for events, including space preparation, audiovisual setup,
catering arrangements, and additional amenities as needed.
 Oversee setup and breakdown of events, ensuring event spaces are promptly
restored to original condition post-event.
 Act as the primary client liaison, addressing questions, resolving issues promptly,
and ensuring high levels of customer satisfaction.
Finance and Data Entry Support:
 Assist with basic bookkeeping tasks under the guidance of finance personnel.
 Perform data entry of invoices, receipts, and financial transactions into relevant
systems.
 Track and submit staff reimbursements and maintain records for petty cash and
office expenses.
 Prepare documentation to support financial reporting and grant compliance as
needed.
Technology and Facilities Coordination:
 Liaise with IT support vendors to resolve technical issues and manage technology
needs.
 Monitor functionality of office equipment and coordinate necessary repairs or
replacements.
 Support staff with basic technology issues and assist new hires with onboarding to
internal systems and accounts.

Safety, Compliance, and Risk Management:
 Ensure compliance with health, safety regulations, local laws, and NHSQ policies.
 Implement and maintain emergency preparedness procedures and conduct regular
safety inspections.
 Manage facility-related risks, insurance requirements, and liability concerns.
Qualifications:
 2-4 years of experience in facility management, office administration, or event
coordination.
 Exceptional organizational, communication, and customer service skills.
 Proficiency in Microsoft Office Suite, booking software, and finance management
tools.
 Flexibility to work evenings and weekends, based on event schedules.
Reporting:
Reports directly to the Executive Director or designated supervisor at NHSQ. This role
significantly contributes to NHSQ's mission by maintaining a dynamic, communityoriented
space that supports events, civic engagement, and organizational effectiveness. Company Description

Neighborhood Housing Services of Queens CDC, Inc. (NHSQ) is a HUD-certified non-profit
counseling agency with over 28 years of experience in providing housing and advisory
services to the residents of Queens. Our mission is to preserve and revitalize underserved
neighborhoods in Queens by empowering individuals and stabilizing communities. We work
collaboratively with government agencies and businesses, guided by the needs of local
residents. Our target areas include Community Boards 1 through 4, encompassing
neighborhoods such as Long Island City, Astoria, Sunnyside, Woodside, Corona, Elmhurst,
East Elmhurst, and Jackson Heights.
In 2022, NHSQ made a significant impact by reaching over 8,500 individuals, counseling
more than 2,000 clients, and securing approximately $8.6 million in affordable financing for
first-time homebuyers. Our comprehensive programs include First-Time Homebuyer
education, Homeowner Services, Emergency Home Repairs, Workforce Development,
Affordable Housing & Tenant Services, Financial Capability, and Energy Efficiency &
Resiliency.

Company Description

Neighborhood Housing Services of Queens CDC, Inc. (NHSQ) is a HUD-certified non-profit\r\ncounseling agency with over 28 years of experience in providing housing and advisory\r\nservices to the residents of Queens. Our mission is to preserve and revitalize underserved\r\nneighborhoods in Queens by empowering individuals and stabilizing communities. We work\r\ncollaboratively with government agencies and businesses, guided by the needs of local\r\nresidents. Our target areas include Community Boards 1 through 4, encompassing\r\nneighborhoods such as Long Island City, Astoria, Sunnyside, Woodside, Corona, Elmhurst,\r\nEast Elmhurst, and Jackson Heights.\r\nIn 2022, NHSQ made a significant impact by reaching over 8,500 individuals, counseling\r\nmore than 2,000 clients, and securing approximately $8.6 million in affordable financing for\r\nfirst-time homebuyers. Our comprehensive programs include First-Time Homebuyer\r\neducation, Homeowner Services, Emergency Home Repairs, Workforce Development,\r\nAffordable Housing & Tenant Services, Financial Capability, and Energy Efficiency &\r\nResiliency.

Job Tags

For contractors, Work at office, Local area, Weekend work, Afternoon shift,

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