Job Description

At Crossroads Hospice & Palliative Care, the supporting roles of our office teams go beyond paperwork and administrative tasks. All of our teams are integral parts of the compassionate care provided to our patients and their families. While our caregivers offer invaluable medical support, our contribution is to ensure every aspect of our patients' needs is heard and met. Our relationships are built on trust, serving as the linchpin of communication among our interdisciplinary teams. 

We believe that end-of-life care should never feel transactional, regardless of economic factors. Every person we care for deserves to be treated with dignity, compassion, and respect, no matter the circumstances. Together, we strive to make each moment count, providing comfort and meaning not just to the patients but also to their loved ones who will cherish these memories forever.

Consider joining us on this journey where your dedication to exceptional work can truly make a difference in the lives of those we serve. Together, we can create lasting impacts that transcend medical treatment.

Billing Coordinator Qualifications & Responsibilities:

• Associate degree in Business Administration, Accounting, or Health Care Administration preferred; high school diploma required
• 1–3 years of experience in a medical office billing role
• Proficient in verifying insurance eligibility, benefits, and obtaining authorizations
• Skilled in reviewing, preparing, and submitting electronic and paper claims
• Strong understanding of HMO/PPO, Medicare, Medicaid, and payer systems
• Experienced in researching and appealing denied claims, managing unpaid accounts
• Able to communicate effectively with patients, families, and insurance providers
• Knowledgeable in medical billing software, coding, and basic accounting procedures

Billing Coordinator Schedule & Benefits:

• Schedule: Monday to Friday, 8:30 AM to 5:00 PM
• Health, Dental, Vision, 401k, PTO.

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