Client Service Representative - Front Desk/Cancer Center Job at Metropolitan Veterinary Associates, Norristown, PA

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  • Metropolitan Veterinary Associates
  • Norristown, PA

Job Description

Description

Join a hospital where your growth matters ! Our state-of-the-art 25,000-square-foot facility is home to 13 specialty departments , offering top-tier medicine and cutting-edge diagnostics. We provide unmatched opportunities to advance your skills , collaborate with leading specialists , and make a meaningful impact on pets and their families.? 


About the Customer Service Representative Role:


We are looking for a Customer Service Representative to join our growing team! As the first point of contact for clients and patients, you will ensure a welcoming, professional, and efficient experience. This role will be at our Front Desk as well as our Cancer Center. 


Schedule & Compensation 

Schedule:

Sunday 8a-6p, Front Desk 

Wednesday 7a-4p, Front Desk

Thursday 8a-6p, Cancer Center

Friday 8a-6p, Front Desk 

Compensation: Starts at $18/hr + 15% Shift Differential on the scheduled Sunday


  What You’ll Do

  • Providing a warm and kind first impression to clients and pets.
  • Communicating professionally with clients and team members, both verbally and in writing.
  • Scheduling appointments, answering phones, and managing client inquiries.
  • Updating patient records and maintaining accurate client information.
  • Assisting with patient admits and discharges, as well as processing payments.
  • Supporting the cleanliness and organization of the hospital.
  • Managing multiple tasks in a fast-paced, team-oriented environment.

Requirements

  • A friendly and professional demeanor with excellent communication skills.
  • Proficiency with computers, phone systems, and multi-tasking in a high-volume environment.
  • Comfort interacting with pet owners and discussing veterinary care.
  • Strong organizational skills, attention to detail, and the ability to prioritize effectively.
  • Experience in customer service, pet store, grooming, kennel work, animal industry preferred. 
  • A desire to learn more about veterinary medicine and support our mission to provide exceptional care.

Our top tier benefits include

  • Leading industry compensation 
  • Education Assistance Program & tuition reimbursement 
  • Medical, Dental and Vision insurance 
  • Paid time off 
  • Paid volunteer time off 
  • Continuing education paid time off and allowance (for licensed and non-licensed team members) 
  • Retirement plan including matching funds 
  • Pet adoption reimbursement 
  • Mentorship with a team dedicated to Education and Development 
  • Emotional support and well-being benefits for team members 
  • Unlimited growth potential 

At MVA, YOU are our priority. If you're looking for a career where you can thrive, grow, and truly make a difference , we’d love to have you join our team!?


#ACP1

Job Tags

Shift work, Sunday,

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