Computer Repair Technician Job at Tomlin Technology, Westminster, MD

UmpCM1RJRnBJbkRUSGlGdVpadE4xeUFPUlE9PQ==
  • Tomlin Technology
  • Westminster, MD

Job Description

Job Description

Job Description

Do you enjoy figuring out why computers aren't working right? Do you like talking to people and helping them fix technical problems? If so, we have an excellent opportunity as a Computer Repair Technician at our Westminster, MD based location. We feel that our company is on the verge of exploding and we are looking to add a driven and knowledgeable Computer Repair Technician to provide high-quality, fast assistance to our growing customer base.

Responsibilities

  • Work on computer repair tickets by diagnosing and resolving issues
  • Serve as a point of contact for customers seeking technical help
  • Check customers in and out
  • Assist with projects
  • Conduct your work on-site, remotely, and in our shop
  • Direct unresolved issues quickly to our next level of support
  • Utilize CRM software to document information, track your time, manage customers, etc.
  • Identify and suggest improvements on our procedures
  • Other duties as assigned

Requirements

  • Proven experience as a computer repair technician, help desk technician, or other technical support role (1 year of experience preferred)
  • Deep knowledge of the following: General PC Troubleshooting, Windows, Networking, Hardware, Software (especially Microsoft Office), and Mobile Devices
  • Knowledge of the following is a plus: Active Directory, Group Policy, Virtual Machines, Office 365 Administration including Exchange Online, etc.
  • Ability to quickly diagnose and resolve common technical issues
  • Excellent people and communication skills with a commitment to understanding user requirements
  • Commitment to supporting new technology
  • Valid Driver's License and a form of transportation
  • Ability to lift up to around 40 pounds occasionally
  • Experience with technical documentation is a plus!
  • Experience with programming and/or scripting is a plus!
  • Degrees/Certifications are a plus!

Other Important Notes

  • Compensation varies by experience and number of hours scheduled

Job Tags

Remote job,

Similar Jobs

Productivity Inc

Safety Coordinator Job at Productivity Inc

 ...Safety Coordinator At Productivity, Inc., we're committed to creating a safe, secure, healthy environment for our employees, customers, and the community. We're seeking a diligent, knowledgeable, committed Safety Coordinator to join our team. This role involves occasional... 

Cabela's

Retail manager Job at Cabela's

 ...world class customer service and ensures a pleasant and productive shopping experience for all customers. Meets or exceeds all financial...  ...~ Paid holidays ~ Paid vacation ~ Paid sick time ~ Bass Pro Cares Fund ~ And more! Bass Pro Shops is an equal opportunity... 

The Arizona Daily Star Newspaper

Adult Newspaper Delivery Driver Job at The Arizona Daily Star Newspaper

 ...Arizona Daily Star contracts individuals to deliver newspapers to our home delivery subscribers each morning. Compensation depends on the route, but is typically more than $1200 a month with the potential to increase your earnings. ~$500 Sign-On Bonus for new contractors. $... 

Envision-Innovative Solutions

Public Affairs Services/Writer Job at Envision-Innovative Solutions

Roles and Responsibilities: ~ The contractor shall provide support services for public relations functions to develop processes, provides analysis, advice, and implementation assistance to PEO IEW&Ss communications abilities and to support the mission, objectives, and...

Feyer&Associates

Remote International Travel Planner (C) Job at Feyer&Associates

 ...the flexibility to work from anywhere, while enjoying appealing travel perks, collaborating with diverse vendors, and benefiting from...  ...any challenges that arise during the planning process. Requirements Requirements : Must be at least 18 years old and authorized...