Customer Service Representative/Live Chat Agent Fully Remote Job at SCADA Solutions, Inc., Saint Petersburg, FL

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  • SCADA Solutions, Inc.
  • Saint Petersburg, FL

Job Description

Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional customer support and ensuring client satisfaction. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to handle various customer inquiries effectively.

As a Customer Service Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement

Key Responsibilities:
* Learn how we deliver scripted dialogue to recruit new attorneys either through cold call (primary method), text, or email
* Learn how the business operates quickly, and be able to make calls frequently. Portray our standards of customer support specialist
* Ability to meet or exceed specific set goals and metrics
* Daily stand-up meetings with the team

Requirements
* Previous experience in customer service or client services is preferred.
* Strong computer skills
* Effective communication skills with the ability to engage customers positively.
* Experience in sales or outbound calling is a plus.
* Strong analysis skills to assess customer needs and provide appropriate solutions. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply for this rewarding opportunity as a Customer Service Representative.

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SCADA Solutions, Inc.

Job Tags

Remote job, Weekly pay, Temporary work, Flexible hours,

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