Desktop Support Analyst Job at vTech Solution, New Jersey

UmpSL1NvSm9JM1hSR3l0dlpwTk8wQzBNUlE9PQ==
  • vTech Solution
  • New Jersey

Job Description

Job Summary:


This role involves providing on-site audio/video (A/V) support for live events and recording sessions. The A/V Analyst will prepare, operate, and maintain A/V IT equipment, troubleshoot technical issues, collaborate with event teams, and provide training. Some travel to other New Jersey offices is required. The position requires extensive experience in A/V technologies, troubleshooting, and help desk support within a Windows environment.

Location: Washington, District of Columbia, New Jersey, United States

Responsibilities:

- Prepare, operate, support, and maintain audio/video IT equipment during recording sessions or live events.
- Collaborate with presenters, producers, directors, and other team members to achieve desired audio/video results.
- Troubleshoot technical issues related to audio, video, and IT equipment.
- Diagnose and troubleshoot both A/V and PC-related technical issues.
- Work with senior management supporting events in a fast-changing environment.
- Work as part of a team or independently.
- Prepare documentation, conduct knowledge transfer, and train staff, presenters, and technical staff.
- Document processes and associated materials to support knowledge transfer.
- Travel to alternative work office locations (Newark, Trenton, Cherry Hill regions) as needed.

Required Skills & Certifications:

- Strong understanding of sound dynamics and acoustics.
- 3+ years of experience in audio/video production using various technologies and software.
- 5 years of hands-on help desk experience within the Windows environment.
- 3+ years of experience troubleshooting technical issues related to audio and video.
- 3+ years of experience documenting processes and providing knowledge transfer.
- 5 years of experience troubleshooting PC hardware issues.
- Experience with virtual conferencing platforms (Zoom, Teams, Skype, GoTo Meetings, Webex).


Preferred Skills & Certifications:


- Experience with Crestron, Extron, Polycom, Adobe, and Camtasia.

Special Considerations:

- Absences greater than two weeks require advance approval from management and provision of contact information. Failure to return by the agreed-upon date may result in dismissal.
- Employee must have their own vehicle; travel is not reimbursed.
- On-site role with travel to other NJ offices.

Scheduling:

- Scheduling details not provided in the input.

Job Tags

Remote job,

Similar Jobs

Neptune Construction Group LLC

Social Media Content Creator Job at Neptune Construction Group LLC

 ...Job Description Part-Time Social Media Content Creator Position Overview Neptune is looking for a part-time Social Media Content Creator to help build our online presence and support basic marketing tasks. This role focuses on creating simple content, posting... 

Ainsley Search Group

Health And Safety Manager Job at Ainsley Search Group

 ...Description Ainsley Search Group is hiring a Regional Health and Safety Manager to join a leading privately held Food and Beverage...  ...of the EHS leadership team, reporting directly to the VP of Environmental, Health & Safety. Key Responsibilities: Lead all... 

IU Health Medical Group - Indiana University Health

Neurology - Physician Job at IU Health Medical Group - Indiana University Health

 ...Neurology - Physician at IU Health Medical Group - Indiana University Health summary: The position is for a Movement Disorder Neurologist at Indiana University Health Neuroscience Center, involving clinical care, research, and teaching in movement disorders. The role... 

The Semler Agency

Work Around Your Family Schedule - Remote Sales Opportunity Job at The Semler Agency

 ...Work From Home Opportunity for Stay-at-Home Parents The Kolb Agency Partner of Symmetry Financial Group Are you a stay-at-home parent looking for a flexible way to earn extra income without sacrificing time with your family? At The Kolb Agency , we specialize... 

American Traveler

Travel Interventional Radiology Technologist Job at American Traveler

 ...Job Description American Traveler is seeking a travel Interventional Radiology Technologist for a travel job in Hershey, Pennsylvania. Job Description & Requirements ~ Specialty: Interventional Radiology Technologist ~ Discipline: Allied Health Professional...