Job Description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

TITLE:                                 Director, Product Management

EMPLOYER:                               Fiserv Solutions, LLC

LOCATION:                                 Milwaukee, WI (and various unanticipated locations throughout the US subject to authorization from management)

DUTIES:                                      Develop customized solutions within the financial technology platform to support critical business functions and meet project objectives, client requirements, and company goals. Manage daily support and maintenance and conduct long-term improvement operations to ensure compatibility with evolving mission requirements. Communicate with project managers, clients, and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment. Lead knowledge sharing sessions; translate product vision and strategy into clear, achievable, and measurable goals; and break down complex ideas and scenarios into key insights. Create product and business requirements based on market analysis, business strategy and client needs. Partner with sales, account/relationship management, network compliance, engineering, quality assurance, operations, and implementation teams to develop modernized and streamlined product offerings. Collaborate with technology teams to manage risk and to track schedule, cost, and quality of product features. Analyze transaction data and identify gaps between multiple interfaces in payments processing ecosystem including payment gateway APIs, internal/external authorization and settlement systems, merchant boarding systems, tokenization systems, fraud prevention systems, and merchant reporting tools.

REQUIREMENTS:                     Bachelor's degree in Computer Science, Engineering or related field and 9 years in any job title involving product management experience. Prior experience must include: 8 years developing payment product solutions involving ecommerce and point of sale systems; 5 years of payments experience in the merchant acquiring domain; Negotiations, vendor, and project management; Working with APIs; Presenting product concepts to multiple levels of stakeholders including senior management and clients; Managing product initiatives for enterprise clients that span across multiple business and technical areas; and Preparing go-to-market plans.

TRAVEL:                                     None.

TO APPLY:                                 Email resume to: Fiserv.Recruitment_Resume@fiserv.com. Reference JOB CODE CR473.

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What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

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