Job Description

Why USAA?Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicated Director, Underwriting Research , you will ensure USAA P&C compliance with applicable federal flood and state residual market regulatory and legislative requirements, analyzing, interpreting, and communicating the impact. Develops, negotiates, implements, and monitors residual markets vendor contracts to meet USAA P&C business needs. Develops, implements, and manages flood insurance and residual market processes and programs to ensure they are compliant with internal requirements, executed in a cost-efficient manner and effective in achieving desired outcomes.

This position has the ability to work remotely in the continental U.S. with occasional business travel.

What you’ll do:

• Administration of USAA’s Write Your Own (WYO) Flood Program, including FEMA rule interpretation, ensuring federal regulatory compliance, and supervising vendor relationships​.
• Serve as a trusted advisor and liaison to internal and external partners on state residual market insurance matters​.
• Proactively monitor and analyze the regulatory & legislative landscape​.
• Ensure legal, regulatory and corporate compliance with state FAIR plans and Windpools​.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.
• Mitigate, monitors, and report financial impact from the state residual markets.
• Ensures contracts and agreements continuously meet the needs of state residual markets and are compliant with applicable current and new legal requirements.
• Serve as the FEMA point of contact for USAA on all FEMA Write Your Own (WYO) matters through the federal government.

What you’ll have:

• Bachelor’s Degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years of experience in Property & Casualty, Project Management, Process Engineering, Business Process or Risk Management, to include direct experience executing underwriting processes and/or defining underwriting procedures.
• 3 years of direct team lead or management experience.
• Advanced knowledge of relevant industry practices, trends, and regulatory requirements.
• Experience reviewing policies and procedures documents and identifying and articulating the risks and opportunities.
• Proven skills in developing strong relationships with peers and business stakeholders and collaborating across the organization.
• Advanced experience in developing and presenting analysis and findings to senior levels of management and key stakeholders to gather support for business initiatives and influence strategy.
• Advanced proficiency using Microsoft Word, Excel, PowerPoint, and/or Access.

What sets you apart:

• Proficient understanding and experience with federal flood and state residual markets.
• Demonstrated experience in vendor contract management.
• Subject-matter-expert level of business acumen in the areas of insurance and insurance business operations and industry practices.
• Leads the contracting process to implement complex residual market or federal flood vendor services.
• Demonstrated ability to work with and through 3rd party contract language and requirements.
• 8 years of relevant insurance sales, service, and/or underwriting experience with demonstrated accountability for complex tasks and/or projects.
• Demonstrated knowledge of P&C Industry.
• Demonstrated knowledge of relevant industry practices, trends, and regulatory requirements.
• Demonstrated analytical, organizational, and problem-solving abilities requiring a high attention to detail to identify data errors and/or process gaps quickly and effectively.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer :

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550-$230,400.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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