Job Description

Front Desk Administrator – Entry‑Level | Full Training Provided Patient Experience & Administrative Support | American Dental Associates – Chicago Office Are you looking to launch a professional career in healthcare—without prior experience? American Dental Associates is hiring a Front Desk Administrator to join our growing team. This is a full‑time, entry‑level position offering comprehensive onboarding, training, and mentorship in a modern, patient‑focused dental practice. About the Role As a Front Desk Administrator, you will be the first point of contact for our patients and play a key role in the overall coordination of the office. You’ll learn everything from handling patient records and scheduling to assisting with insurance, billing, and treatment coordination. This position is ideal for candidates interested in healthcare administration, customer service, or business operations who want to build a long‑term career with professional growth opportunities. Key Responsibilities Patient Experience & Communication Greet patients with professionalism, warmth, and a service‑first attitude Manage phone calls, schedule appointments, and handle email communications Confirm appointments and coordinate daily office flow with the clinical team Provide clear and friendly explanations about forms, payments, and office policies Administrative Operations Accurately enter and maintain patient data in our system (Dentrix software) Manage electronic records, scan and upload documents, and ensure data accuracy Support office workflows using Google Drive, Google Docs, and Excel reports Handle confidential patient information with discretion and compliance Financial & Insurance Support Learn how to discuss treatment plans and financial options with patients Assist with collecting co‑pays, deposits, and account balances Support insurance verification and documentation (training provided) Team Collaboration Work closely with doctors, dental assistants, and office managers to ensure smooth daily operations Communicate efficiently between administrative and clinical teams Participate in staff meetings, office trainings, and continuing education sessions Who We’re Looking For Friendly, professional, and enjoys helping people Organized with excellent attention to detail Comfortable using computers, email, and basic software (Google Docs, Excel, etc.) Able to handle confidential information responsibly Interested in learning how dental offices operate from the ground up Reliable, punctual, and willing to grow within a team environment Confident discussing payments and scheduling with patients (training provided) Why You’ll Love Working Here Full Onboarding & Training: We’ll teach you everything—no experience required Career Growth: Opportunities to advance into leadership, insurance, or office management roles Professional Environment: Work in a respected, privately owned dental group with 8 Chicagoland offices Supportive Team: You’ll be part of a collaborative team that values communication and respect Compensation & Benefits Competitive hourly pay Paid Training Paid Time Off (PTO) & Paid Holidays Medical Insurance 401(k) with Employer Match Employee Discounts on Dental Services Modern, team‑oriented work environment Location Chicago, IL (One of our 8 Chicagoland offices) About American Dental Associates For over 30 years, American Dental Associates has been providing exceptional dental care across Chicagoland. We are a family‑owned practice with a strong focus on teamwork, integrity, and patient‑centered service. Our offices specialize in General Dentistry, Orthodontics, Endodontics, Periodontics, and Oral Surgery, offering full‑service care under one trusted name. Ready to Launch Your Career? If you’re ready to begin a professional path in healthcare, develop valuable administrative skills, and be part of a team that values excellence and growth—we’d love to meet you. Apply today or visit atooth.com to learn more about our offices and opportunities. #J-18808-Ljbffr American Dental Associates LTD

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