Job Description

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General Manager Harpoon Beer Hall | Boston, MA

Harpoon Beer Hall in Bostons Seaport is looking for an experienced and high-impact General Manager to lead the charge at our flagship location. This is a unique opportunity to take ownership of a multi-dimensional, guest-forward operation that includes full-service dining, brewery tours, private events, a retail store, and moreall under one roof.

As General Manager, youll be the face and heartbeat of Harpoon Boston, responsible for driving performance, leading department heads, and creating a culture that energizes both the team and the guest experience. This is a hands-on leadership role that demands vision, accountability, and a passion for craft beer and community.

What Youll Do

• Oversee all daily operations across FOH, BOH, events, retail, and tours to ensure smooth execution and memorable guest experiences
• Lead and develop a team of managers, building strong leadership at every level and driving accountability across departments
• Own the P&Ldelivering on revenue, labor, and cost targets while maintaining service excellence
• Lead from the floor during peak service, modeling hospitality standards and team culture
• Champion operational tools and systems (Toast, Restaurant365, Sling, etc.) for scheduling, inventory, and reporting
• Ensure the facility, service, and staff presentation meet the highest standards of safety, cleanliness, and brand alignment
• Collaborate with marketing and events to activate programming, drive traffic, and represent the brand in the community
• Maintain structured internal communications and lead weekly manager meetings to align the team and share goals

Who You Are

• A proven hospitality leader with 3+ years of general management experience in a fast-paced, food and beverage-driven setting
• Experienced in full P&L ownership, labor scheduling, and cost control practices
• Known for developing people, solving problems, and leading with clarity and integrity
• Skilled at using systems like Toast, Restaurant365, and Sling
• Highly organized, emotionally intelligent, and energized by guest-facing leadership
• Passionate about craft beer and building a culture that connects people to product and place
• Flexible to work nights, weekends, holidays, and key event days as required

Why Join Harpoon

This is more than a restaurant job. Its a leadership opportunity inside one of Bostons most beloved beer brands, supported by a growing collective that believes in hospitality with heart, creativity with purpose, and culture with staying power. Youll help set the tone for the entire guest experienceand help lead Harpoon Boston into its next great chapter.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Strategy/Planning and Information Technology

• Industries

  Food and Beverage Services

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Job Tags

Full time, Flexible hours, Night shift, Weekend work,

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