Job Description

Gift Card Analyst

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone's favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We're not only the largest Mexican-inspired quick service brand (QSR) in the world, we're also part of the biggest restaurant group in the world: Yum! Brands. Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn't been done before... we will continue to be inclusive, bold, challenge the status quo and push industry boundaries. We're a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we're at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Ms. At Taco Bell, we're Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below.

About The Job

Taco Bell is seeking a highly motivated, detail-oriented individual with strong analytical skills and a knack for strategic thinking. This person will excel at turning data into compelling narratives that highlight channel and product trends, user behavior, and identifying untapped opportunities. The ideal candidate will be responsible for all Gift Card activation and redemption reporting, with potential supporting tasks within Operations/Payments. Key qualities include the ability to thrive in a fast-paced environment, proficiency in Excel, exceptional attention to detail, and the capacity to manage multiple projects simultaneously while collaborating effectively with internal and external stakeholders. The Gift Card Analyst Role is responsible for generating and analyzing reports (ad-hoc, weekly, and quarterly) to communicate essential metrics, trends, and insights. Deliver data-driven recommendations to influence strategic decisions. Leverage deep analytical skills to identify opportunities for growth and improvement in the program. This role reports to the Senior Digital Manager and plays a critical part in shaping the future of Taco Bell's Gift Card strategy through data-informed decision making.

The Day-To-Day

Serve as the analytical expert by compiling Gift Card activation and redemption data from multiple reporting storefronts. Analyze data to identify channel/product trends, patterns, and opportunities to inform strategic decisions.

Collaborate with the insights team to dive deeper into user behavior, analyzing Gift Card redemptions and usage trends to enhance marketing strategies and customer engagement efforts.

Work across multiple reporting storefronts, consolidating data into clear, actionable formats through reports, charts and presentations.

Partner with various internal and external teams (e.g., Accounting, Insights, Archway, Gift Card Processor, and more) through email and meetings to fulfill business needs.

Contribute to additional projects and initiatives that support the Operations/Payments.

Is This You?

Bachelor's degree in Digital Marketing or related field OR equivalent years of experience.

Minimum of 3 years in an analytical role, with a proven track record of turning data into actionable insights.

Highly organized with strong attention to detail, ensuring accuracy and quality in work.

Ability to prioritize by managing multiple projects and tasks simultaneously.

Advanced in Excel, including creating clear and concise reports, utilizing tools like pivot tables and formulas such as V-Look Ups.

Excellent verbal and written communication to effectively present findings and collaborate with stakeholders.

Work-Hard, Play-Hard

Hybrid work schedule and year-round flex day Friday

Onsite childcare through Bright Horizons

Onsite dining center and game room (yes, there is a Taco Bell inside the building)

Onsite dry cleaning, laundry services, carwash,

Onsite gym with fitness classes and personal trainer sessions

Up to 4 weeks of vacation per year plus holidays and time off for volunteering

Generous parental leave for all new parents and adoption assistance program

401(k) with a 6% matching contribution from Yum! Brands with immediate vesting

Comprehensive medical & dental including prescription drug benefits and 100% preventive care

Discounts, free food, swag and... honestly, too many good benefits to name

Salary Range: $78,300 to $100,000 annually + bonus eligibility + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

At Taco Bell, we Live Ms and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self! Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

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