Job Title: IT Help Desk / Support Technician Location: Frankfort, KY (40601) Workplace Type : 100% Onsite Employment Type : Long-term Contract Pay : $25/hr for Tier 2 Job Description: We are seeking a number of skilled IT professionals to join our client in Frankfort, KY for a Help Desk Technician opportunity. These candidates will be responsible for a range of tasks, including troubleshooting , managing hardware requests , and providing user guidance . Tier 2 Help Desk Responsibilities : Advanced Troubleshooting: Solve more complex system problems, like software bugs or data issues. User Training: Teach users how to work with more advanced features and write simple guides. Problem Analysis: Figure out what’s causing recurring problems and help fix them. Collaboration: Work with the Tier 3 team and system administrators to solve issues and improve the system. Documentation: Keep system help articles and troubleshooting guides up to date. Qualifications : 3+ years of experience in IT support or technical troubleshooting roles. Experience working with a ticketing system, such as ServiceNow , JIRA , Zendesk , Remedy , etc. Proven experience in phone technical support , with enterprise-level support being a plus. Strong troubleshooting abilities for both software and hardware issues. Clear and e^ective communication skills, especially when helping non-technical users. Ability to walk non-technical users through complex fixes in a clear , understandable way. Excellent problem-solving and customer service skills to provide a good experience for end-users. About EEG : Eight Eleven Group (Brooksource) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, Brooksource
Job Overview:Legacy Supply Chain is hiring Local Class C Delivery Drivers to support our operation in Canoga Park, CA. As a Local Class C Delivery Driver, you will be responsible for safely loading, securing, transporting, unloading, and driving a company vehicle while...
...Medication Aides and Personal Care Assistants for our newly built Senior Care Community, Hillcrest Highlands of Gretna. Job Title:... ...hour based on experience and certifications Shift: Full-Time & Part-Time 6:00am-2:00pm, 2:00-10:00pm, or 10:00pm-6:00am Our goal...
...Chesapeake Shores Nursing Center is hiring Certified Medication Aides (CMA) to provide daily care for residents, including medication administration, grooming, and basic nursing tasks under senior nursing supervision. Ideal candidates will have completed CMA training,...
...Job Description: GardaWorld Security Services Security Officer - Dispatcher Now Hiring! Every day is different at GardaWorld with diverse work assignments and flexible schedules. We are leaders in Professional training programs that cover every aspect of...
...Job Description Soloh Partners is seeking a local contract nurse RN Manager, Intermediate Care for a local contract nursing job in Brooklyn, New York. Job Description & Requirements ~ Specialty: Intermediate Care ~ Discipline: RN ~ Start Date: 02/03/2025...