Job Description

Role: EPIC HIM Analyst

Location: Remote

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CompetencyModel:

• Understands theorganization's strategic goals and how department goals support theorganization.

• Seeks opportunities toextend and deepen learning of organization and area.

• Shares new informationand knowledge with others.

• Be curious; questionyour assumptions when presented with an issue or question.

• Self-motivated toresearch and learn new information and explore new options.

• Seeks to maximizepotential abilities and helps others.

• Follow instructions, written or oral.

• Adhere to all scheduling and attendance requirements.

• Honesty, truthfulness,reliability, accountability

• Read, understand and apply regulations and policies.

• Knowledge of relevantprivacy regulations such as The Privacy Act, Freedom of Information Act andHIPPA law

• Knowledge of revenuecycle billing, hospital billing, professional billing, and claims processingoperations and workflows

• Knowledge andunderstanding of third-party applications.

• Establishes professional working relationships.

• Communicates verballywith team, departments, guests, and management.

Communication

• Expresses oneselfclearly in conversations, business writing and interactions with others.

• Delivers oral andwritten communications that are impactful and persuasive to their intendedaudiences.

• Demonstrates a highlevel of emotional intelligence in the face of conflict.

• Responds to tickets andemails in a timely manner.

Planning and Organizing

• Manages and monitorstime and resources effectively to complete assignments.

• Utilizes resources andgets involvement from others where appropriate.

• Shares information,materials, and time readily with others who need them

Teamwork

• Encourages participationfrom all team members, regardless of role within organization; supports teammembers and customers.

• Identifies and worksthrough conflict that may derail the collaborative process.

• Holds self and othersaccountable to create unifying goals and measure with peers.

• Support NCDHHS analyst teamthrough knowledge sharing and concise documentation.

• Applies the knowledge offundamental IT concepts.

• Asks questions,diligently seeks and is receptive of guidance.

Drive Change

• Anticipates potentialconcerns/resistance to change and takes constructive steps to address them.

• Encourages others toadopt new methods or technologies that add value or improve performance.

• Keeps others focused oncritical goals and deadlines through periods of change or ambiguity.

• Be flexible and adoptnew processes and methods.

• Stay positive inattitude and actions.

WorkingConditions:
Essential:
* May be required to work after hours or on weekends as needed
* Infrequent travel
* Pass pre-employment drug test

Experience:

• Must have strongleadership and communication skills with the ability to effectively presentinformation to clinical and business leaders within the organization.

• Must have experiencewith Epic HIM. 8 years required.

• Ability to work in smallgroups under tight project deadlines.

• Working closely withbusiness and revenue cycle leaders around Epic workflow and to translatebusiness needs Epic billing functionality.

• Must possess Epiccertification, HIM.

• 5 years of related workexperience (analyzing, building, and testing) HIM Applications (Release ofInformation, Coding, Deficiency Tracking, and Identity) (Required)

• Minimum of five years'progressive revenue cycle/healthcare experience with demonstrated experience inEpic build.

• Self-starter with demonstratedteamwork & communication skills.

• Excellent communicationand collaboration skills.

• Excellent verbal andwritten English communication skills and the ability to interact professionallywith a diverse group are required.

• Experience working withThird Party Vendors such as Hyland OnBase.

• Knowledge of revenuecycle billing, hospital billing, professional billing, and claims processingoperations and workflows

• BehavioralHealth

• Long termcare psychiatric billing

• Developingtesting scripts

Responsibilities:

• Analyzes, documents, andcommunicates business requirements for new system functionality andenhancements to existing functionality.

• Test system changes toensure that they meet business requirements and do not adversely impact otherareas of the Epic system.

• Acts as the primarysupport contact for the application's end-users.

• Identifies issues thatarise in their application areas and issues that impact other application teamsand works to resolve them.

• Guides workflow design,builds, tests the system, and analyzes other technical issues associated withEpic software.

• Identifies, implements,completes integrated testing, and communicates requested changes to the Epic system.

• Works with Epicrepresentatives and end users to ensure the system meets the organization'sbusiness needs regarding the project deliverables and timeline.

• Performs in-depthanalysis of current and future workflows, data collection, report details, andother technical issues associated with the Epic EHR and designated third-party applications.

• Partners with quality,operational, and business leaders on system design and optimization to meetquality, safety, financial, and efficiency needs.

• Collects requirements regarding potentialsystem enhancements or new system implementation and prepares details ofspecifications needed; prioritizes and implements requested changes to the system.

• Investigates standardization and processimprovement opportunities by rounding within revenue cycle areas while makingbuild decisions.

• Validates that data is accurate and meetsbusiness requirements.

• Completes integratedtesting to test system changes in all Epic environments to ensure that theymeet business requirements and do not adversely impact other areas of the system.

• Troubleshoots andidentifies root causes and documents problems of simple to medium complexityfor assigned applications and systems.

• Maintains data integrityand security for assigned applications and systems.

• Develops systemdocumentation as assigned per standards.

• Developscommunication-related education efforts for deployments, upgrades,optimizations, and other system changes as assigned.

• Stays current on Epic application releases andparticipates in upgrade planning and testing.

• Participates inperformance improvement activities to measure, assess and improve the qualityof assigned work area

Education:
Essential:

• Bachelor's degree or 8 years' experience in directly related field

Credentials:
Essential:
* Pass general background check
* Epic module certification as assigned
* Epic HIM Certification-Epic Release ofInformation, Coding, Deficiency Tracking, and Identity certification orproficiency.

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