Live Chat Representative Job at TEC Accutite, South San Francisco, CA

UnpWNFNJSnFJblBRR3lsdlo1dEMxeXNNUkE9PQ==
  • TEC Accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.

We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors,

Similar Jobs

Priority Xtracare

Triage Nurse / Medical Assistant Job at Priority Xtracare

 ...Job Description Job Description Salary: Position Title: Triage Nurse / Medical Assistant Department: Clinical Operations Reports To: Director of Clinical Services Location: Priority Xtracare (On-site / Hybrid) Position Type: Full-Time Position Summary... 

The Y of Central Maryland

Early Head Start Teacher - Anne Arundel County Job at The Y of Central Maryland

Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they've made about how they choose to live their lives. The happiest and most fulfilled Y associates are those...

Penn State University

Head of the Implementation Science Lab in Mental Health (, MD, United States) Job at Penn State University

 ...Head of the Implementation Science Lab in Mental Health page is loaded Head of the Implementation Science Lab in Mental Health Apply...  ...College of Medicine, in collaboration with the Social Science Research Institute (SSRI), invites applications for an independent,... 

LITTLE PRAISES LEARNING CENTERS LLC

Infant Toddler Teacher Job at LITTLE PRAISES LEARNING CENTERS LLC

 ...parents and update them on their childrens activities Qualifications ~ Previous experience as an Infant Toddler teacher or childcare provider ~ Strong understanding of child development ~ Patient, kind, and nurturing ~ Excellent organizational, communication... 

Disneyland Resort

Program Planning Manager Job at Disneyland Resort

 ...year, predictive planning. The team also prepares the near-term program for approval and implementation. This role, as a representative...  ...and facilities at the Disneyland Resort. You will report to Manager -Integrated Facility Planning Responsibilities/You Will...