Job Description

Job Description

Longevity Health Coach - Elite Membership Programs

About Extension Health

Extension Health is a full-stack platform for proactive, personalized healthcare—combining cutting-edge diagnostics, longevity therapeutics, and concierge-level experience to optimize human performance and extend healthspan. We provide unmatched access to advanced medicine, bespoke care pathways, and white-glove service under the leadership of Dr. Jonathann Kuo. Our newly launched membership model is designed to be the gold standard in health optimization.

Role Overview

We are seeking a part-time Longevity Health Coach at Extension Health to serve as the patient’s clinical lifestyle strategist – bridging the gap between data and behavior, diagnostics and action. You are the trusted health partner responsible for converting clinical insights into sustainable change across the pillars of sleep, movement, nutrition, stress, and supplementation.

This role goes far beyond accountability. You are a data integrator, educator, and performance coach deeply familiar with diagnostics like CGM, Oura, DNA, and advanced labs. Your work begins once the medical plan is in place and continues through every phase of implementation, helping high-net-worth clients integrate precision health into daily life. You bring high EQ, clinical fluency, and an obsession with results.

You collaborate closely with the Lead Care Concierge and physician to ensure each client’s experience is proactive, data-driven, and deeply personal.

Key Responsibilities

Client Journey Management

• Serve as the clinical continuity partner from onboarding through renewal.
• Ensure all diagnostics (genetics, bloodwork, imaging, intake) are complete before the first physician consult.
• Be present on every physician-patient call to ensure communication needs are met, accurate notes are taken, and the health plan is updated in real time.
• After each consult, finalize notes and coordinate scheduling of future calls with the Longevity Strategist and with the Physician. 
• Provide ongoing education, accountability, and coaching tailored to diagnostics.
• Maintain consistency and a personalized experience through proactive check-ins and responsiveness in partnership with the Lead Care Concierge. 

Diagnostic & Data Oversight

• Ensure all diagnostics (genetics, bloodwork, imaging, wearables, intake) are completed, integrated into the client’s record, and translated into action.
• Manage all client data in the Catalyst tier in coordination with lead physicians. 
• Support the physician in real-time clinical documentation during calls.
• Maintain and update the client’s digital health report, roadmap, and active plan.

Monthly Coaching & Lifestyle Optimization

• Review the client’s health goals and clinical priorities.
• Conduct structured monthly coaching calls (and interim touchpoints as needed).
• Provide personalized support on sleep, stress, nutrition, movement, and daily routines.
• Track biometric and behavioral data (e.g., Oura, CGM, Whoop) and proactively guide adjustments.
• Review and troubleshoot supplement protocols and therapeutic response.
• Provide tactical advice, mindset support, and motivation based on the client’s life context.
• Coordinate any necessary escalations or new diagnostics.

Therapeutic Management & Escalation

• Coordinate regenerative therapy timelines and track response (exosomes, peptides, HBOT, etc.).
• Actively participate in Longevity Strategy Team case reviews.
• Serve as the clinical filter and translator ensuring complex data becomes clear, simple actions.
• Ensure direct access to physicians for VIP clients while buffering unnecessary demands.
• Collaborate via a shared communication platform (chat/email) that includes coach + physicians to maintain streamlined, visible communication.
• Monitor client needs and flag urgent issues or escalations for physician’s attention.

Reporting, Progress Tracking & Renewal Support

• Help build, maintain, and present the Custom Annual Health Report.
• Track clinical KPIs (labs, HRV, glucose trends, symptom resolution) and create narrative summaries.
• Highlight progress wins for use in renewal framing and strategic updates.
• Comfortable with modern technology tools, including AI prompting.

Ideal Candidate Profile

Must-Have Experience & Skills

• 3+ years in health coaching, functional medicine, or precision health environments.
• Deep understanding of advanced diagnostics, data interpretation, and integrative therapies.
• Proven ability to translate science into action for high-performing clients.
• Familiarity with wearables, labs, peptides, and complex supplement stacks.
• Excellent communication skills, empathetic, confident, and able to hold clients accountable.
• Comfortable navigating relationships with physicians, executives, and UHNW individuals.

Bonus if You Have

• Experience with regenerative therapies (stem cells, exosomes, etc.).
• Expertise in stress science, sleep architecture, or functional fitness.
• Background in working with athletes, biohackers, or longevity-focused clients.
• Certification in coaching, nutrition, or integrative health.

What Success Looks Like

• Clients feel fully supported, seen, and understood in every interaction.
• Clinical plans are executed smoothly and translated into measurable lifestyle changes.
• Wearable and diagnostic data are actively used to drive adjustments and results.
• The coaching relationship is warm, proactive, and deeply motivating.
• Clients stay engaged and make tangible progress even during slower periods (e.g., waiting for DNA).
• Clinical and concierge teams rely on you for insight, structure, and narrative clarity.
• Coaching sessions are transformational, not transactional, creating real behavior change.
• You play a key role in renewals and retention, highlighting outcomes that build long-term value.

Position Summary

• Position Type: Part-time, 15-20 hours / week, with the flexibility to support patient needs outside of standard business hours, including evenings and weekends.
• Reports to : Medical Director (Interim Supervisor; may be updated)
• Work Location: Hybrid (Remote + In-Person). In-person presence (minimum 2 days per week) to support client-facing duties and team integration

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