This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager, Customer Success in United States.
This role provides the opportunity to lead and inspire a team of Customer Success Managers within a dynamic, fast-growing SaaS environment focused on educational solutions. You will drive customer satisfaction, retention, and revenue growth by coaching your team, managing escalations, and ensuring best practices across renewal, expansion, and cross-sell efforts. Acting as a hands-on leader, you will develop team capabilities, align account strategies with organizational goals, and foster strong relationships with customers and internal stakeholders. This position offers broad cross-functional collaboration with Sales, Product, and Marketing teams, giving you a strategic impact on customer outcomes and organizational growth. The role is ideal for a motivated, customer-centric leader who thrives in a fast-paced, mission-driven environment.
Requirements:
Benefits:
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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