Job Description

Job Description

Job Description

Description:

SCHEDULE: 40 hours, Sunday to Thursday, 11pm – 730am

Pays $22.41 per hour, - DOE, plus $2.00 (shift differential pay) for every hour worked between 11:00pm – 7:00am

The Mobile Overnight Counselor will be assigned on a nightly basis to the General Lodging locations with the greatest level of need for overnight staff due to health or behavioral challenges within the house. Mobile Overnight Counselors are also a part of the on-call emergency response team, and as such will frequently be called to leave their assigned building to respond to a request for help elsewhere. The Mobile Overnight Counselor will provide an awake night time presence, doing regular rounds throughout the building, being available to tenants as necessary, assisting with regular daily tenant wellness checks, observing and upholding the rights of tenants, overseeing occupancy agreement and house rule compliance, setting limits when appropriate, and providing crisis intervention as necessary. Mobile Overnight Counselors will contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems themselves as possible and forwarding concerns on to appropriate staff. The Mobile Overnight Counselor will assist with organizing and maintaining required resources and tools at each building. Occasional daytime availability will be required for trainings, court proceedings, meetings and other obligations. This person will be an important member of a team, which has as its goal assisting our tenants to achieve the very highest possible quality of life.

EDUCATION/TRAINING:

• High School diploma or GED
• Valid MA driver’s license and access to a personal vehicle
• Computer literacy: Outlook, Word and Excel

KNOWLEDGE/EXPERIENCE

• Excellent written communication skills
• 6+ months Experience working with people who have been homeless and/or 6+ Experience working with people with substance use disorder and/or mental health challenges

PREFERRED:

• Bachelor’s degree
• Bilingual English/Spanish
• Knowledge of Crisis-Intervention Techniques, CPR/FA Certification
• Experience providing detailed documentation
• Experience working with people who have been homeless

PHYSICAL ABILITIES/SKILLS

• Ability to lift heavy objects (50lbs)
• Ability to climb several flights of stairs repeatedly over a single shift
• Ability to respond quickly to emergencies
• Ability to walk up to one mile as necessary to access any property in any weather
• Ability to access and travel between all PSH General Lodging Locations

PREFERRED:

• Knowledge of Crisis-Intervention Techniques, CPR/FA Certification
• Experience providing detailed documentation
• Experience working with people who have been homeless

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