Job Description

POSITION SUMMARY

We are seeking a friendly and knowledgeable lead for our nursery section at Marin Ace.

You should be a service-oriented individual seeking challenges and opportunities who thrives in a local business and loves helping others.

Some knowledge of nursery, landscape, and plant care is required.

Retail experience is preferred. However, a passion for people and a positive, cheerful attitude are the key to being hired. You will be required to work at least one weekend day, and you must be able to speak and write English proficiently.

MAJOR RESPONSIBILITIES

· Maintain a well-stocked garden center, focusing on plants ideally suited to the local area.

· Ensure that the garden area is well-signed and easy to shop.

· Maintain awareness of all promotions and advertisements.

· Execute the daily operational, day-to-day goals and priorities assigned by store management

· Uphold merchandising and store cleanliness standards

· Assist in the training and development of peers

· Actively participate in daily huddle meetings

· Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized

· Be responsive to safety issues

· Aid customers in locating merchandising in store, on acehardware.com, as well as processing special orders

· Solicit customers to open an Ace Rewards card

· Answer customers’ questions and provide information on procedures and policies

QUALIFICATIONS

· The ideal candidate will have retail sales experience and a good knowledge of plants and nursery department products, including landscaping, irrigation, pest and weed control, and other garden department-related knowledge.

· Must be able and willing to work flexible hours, including one or both weekend days and holidays, to meet the needs of the business.

· Familiarity with basic hardware-related products or a willingness to learn.

· Excellent customer service skills

· Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations

· Be a fast learner, cheerful, and have a positive attitude

· Knowledge of retail computer systems is a plus.

· A commitment to service excellence and customer satisfaction

· A strong team player, yet still able to work independently with minimal supervision

· Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multitask.

· Have the ability to lift heavy objects (50 pounds or more) with or without accommodations.

We are your locally owned and operated neighborhood Ace Hardware store. With six stores in the Bay Area, we are committed to being the most helpful hardware store in the communities we serve.

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