Online Chat Agent Job at Metrix IT Solutions INC, Houston, TX

UlRKL1RJRnFMbkRhSFNobmFKRkoxaUVOU2c9PQ==
  • Metrix IT Solutions INC
  • Houston, TX

Job Description

Job Description:

  • Job Title: Online Chat Agent
  • Organization: MetrixIT Solutions

Job Responsibilities:

  • Engage in online chat conversations with customers to provide assistance and support
  • Address customer inquiries, resolve issues, and provide product information
  • Maintain a high level of professionalism and customer service during interactions
  • Collaborate with team members to ensure efficient and effective customer support
  • Follow company guidelines and protocols for handling customer chats

Essential Qualifications:

  • Excellent written communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-focused approach to handling inquiries and issues
  • Basic computer skills and familiarity with online chat platforms

Desired Experience:

  • Minimum 0-2 years of experience in customer service or online chat support
  • Experience in a fast-paced customer service environment

Salary & Benefits:

  • Minimum Salary: $27,000 per year
  • Maximum Salary: $74,000 per year
  • Currency: USD
  • Benefits: As per company policy

Job Tags

Similar Jobs

Seo Services near me

seo executive - REMOTE Job at Seo Services near me

Experience digital growth with the Best SEO services in the USA from SEO Services Near Me.

Hebrew SeniorLife

Receptionist Job at Hebrew SeniorLife

 ...mission of supporting elders to remain independent and active. Part time: 16 hours, Thursdays and Fridays Core Competencies:...  ...Employee Handbook. Performs other related duties as required or directed. Remote Type Salary Range: $33,966.00 - $47,552.00

Crown Health Care Laundry Services

Plant Manager 1 Job at Crown Health Care Laundry Services

 ...control, and safety regulations. Preferred Qualifications: Bachelor's degree in a relevant field. Experience with Lean Manufacturing or Six Sigma methodologies. Proven track record of successfully managing large teams and complex projects. Responsibilities:... 

Intuit Inc.

Senior Content Designer Job at Intuit Inc.

At QuickBooks, world-class design helps power the success of small to mid-market businesses around the world. Our content designers are involved in every step of a projectfrom gathering insights, brainstorming, prototyping, and experimentation to launching pixel-perfect... 

Ask IT Consulting

Drupal Developer Job at Ask IT Consulting

Senior software developer responsible for the software design and implementation of web applications for the Interact application.Must...  ...GitFlow for Development process and Release ManagementExperience with CM best practices for Drupal#J-18808-Ljbffr Ask IT Consulting