Job Description

Job Summary: We are seeking a highly organized and detail-oriented Operations Manager to oversee and streamline our daily operations and administration. The ideal candidate will have a strong background in operations management, excellent administrative skills, comfort with the French language, and a passion for the wine industry.

Key Responsibilities

Operations Management:

• Oversee the day-to-day operations of the company, ensuring efficiency and productivity.
• Manage and oversee inventory levels, including ordering, receiving, and tracking shipments.
• Coordinate logistics and distribution to ensure timely delivery of products.
• Implement and maintain operational policies and procedures.
• Coordinate and lead operations projects, particularly in Logistics.

Compliance and Legal Oversight:

• Ensure all operations comply with local, state, and federal regulations, including wine import/distribution laws.
• Maintain up-to-date knowledge of industry regulations and standards.
• Oversee the preparation and submission of necessary documentation for regulatory compliance for state and federal regulatory bodies.
• Collaborate with legal counsel to address any legal issues or concerns.
• Implement and monitor compliance programs and policies to mitigate risks.

Financial Management:

• Monitor expenses and manage accounts payable and receivable.
• Ensure compliance with financial regulations and company policies.
• Implement and monitor Insurance policies.

Administrative Duties:

• Handle all administrative tasks, including scheduling, correspondence, and record-keeping.
• Manage office supplies and equipment, ensuring everything is well-stocked and functioning.
• Prepare and maintain reports, presentations, and other documents as needed.
• Assist with HR functions, such as onboarding new employees and maintaining personnel records.
• ERP Key User and IT/IS coordination.

Team Management:

• Lead, mentor, and motivate a team of operational staff.
• Conduct regular team meetings to ensure alignment on goals and objectives.
• Provide training and development opportunities to enhance team skills and performance.
• Foster a positive and collaborative work environment.
• Evaluate team performance and provide constructive feedback.

Customer Service:

• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
• Build and maintain strong relationships with suppliers, distributors, and customers.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 3-5 years of experience in operations and administration, preferably in the wine or beverage industry.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and experience with inventory management software.
• Knowledge of French wines and the wine industry is a plus.
• Proficiency in French language (both written and spoken) is highly desirable.

Work Hours

• Full time, on-site position.
• Occasional travel may be required.
• Standard hours: Monday to Friday, 8:00 AM to 5:00 PM.

Benefits

• Competitive salary: $90-110k annually.
• Health, dental, and vision insurance, employee coverage 100% paid by employer.
• Generous paid time off and holidays.
• Opportunities for professional development and growth.
• Employee discounts on wine purchases.

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