Job Description

Senior Manager of Slack Platform Engineering at Capital One summary:

The Senior Manager of Slack Platform Engineering leads a team focused on improving real-time collaboration tools like Slack and Gchat to enhance associate communication. This role involves proposing new product ideas, conducting technical reviews, and ensuring compliance with governance and security policies. With a focus on customer experiences and collaborative technologies, the manager drives innovation while managing projects and supporting the development of workflows and applications.

Senior Manager of Slack Platform Engineering

Do you enjoy solving technical issues, empathize with customer user experiences and want to keep up with the latest tech? Do you thrive in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking a Senior Manager of Platform Engineering, who is passionate about associate experience, collaboration technologies and security. The role is leading a team focused on ensuring associates can communicate on platforms such as Slack and Gchat .

What You’ll Do:

• Bring the technical knowledge necessary to propose and influence new product and feature ideas. Develop a compelling roadmap for the team

• Conduct architecture, design and code review to ensure compliance with standards and best practices

• Lead a team to operate and improve our real-time collaboration platforms

• ​​Demonstrate a growth mindset - effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs

• Provide subject matter expertise on management and governance of our chat platforms

• Build new workflows and applications, and support our developer community to do the same

• Provide project updates to leadership including tracking milestones and metrics

• Support Cyber Security Operations Center Investigations / Inquiry Requests

• Ensure compliance with corporate Governance, Security-Risk and Audit policies, procedures, and best practices. Support controls testing, audit responses and investigations
   

Basic Qualifications: 

• Bachelor's Degree 

• At least 2 years of experience supporting real-time collaboration platforms (GChat, Slack, Teams)

• At least 3 years of experience in leading a team of engineers

Preferred Qualifications:

• Bachelor's Degree in Computer Science or Engineering

• 2+ years of experience as a manager of a SaaS platform

• 2+ years of experience in AWS production (EC2 instances, ECS Containers, and Lambda)

• 2+ years of hands-on experience in production in scripting languages (Python, JavaScript, or Powershell)

• Experience in managing deployments of 3rd party tools

• Experience with configuration and incident management

• Managed partner relationships involving vendors that provide services

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $193,000 - $220,300 for Sr. Manager, Platform Engineering

 

Plano, TX: $175,500 - $200,300 for Sr. Manager, Platform Engineering

 

Richmond, VA: $175,500 - $200,300 for Sr. Manager, Platform Engineering

 

 

 

 

 

 

 

 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the   Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Keywords:

Slack management, Platform engineering, Real-time collaboration, Team leadership, Technical solution, Product roadmap, Customer experience, Cybersecurity, SaaS platform, AWS

Job Tags

Full time, Part time, Local area, H1b,

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