Senior Product Manager - Trust & Safety Job at Walmart, Palo Alto, CA

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  • Walmart
  • Palo Alto, CA

Job Description

Position Summary...

What you'll do...

About the Team

The Last Mile team works on fulfilling customer demand for everything in the store and making it available in the comfort of their home. We want our customers to have every option available to shop for their needs: wherever, whenever, and however they want it. As the biggest player in the game, Walmart trusts our associates to innovate the future of shopping.

As a Senior Product Manager for Last Mile Delivery, you will be at the forefront of our product vision, strategy, and roadmaps for our Trust & Safety and Fraud capabilities.

In this role you will...

- Define, develop, and enhance products: You will manage product roadmaps, create requirement documents, align business and technical needs, analyze customer and product data, transform customer insights into actionable initiatives, determine rollout strategies, and manage risks.

-Strategy and Vision: Identify strategies and a vision for your products using domain expertise , industry best practices, market opportunities, and business cases.

- Test and Learn: Define A/B tests with analytics partners, measure success, suggest improvements, iterate on products and features, and communicate results effectively using data and UX narratives.

- Collaboration: Build cooperative relationships with key partners by aligning priorities with business goals, communicating and prioritizing product roadmaps, and securing executive leadership approval.

- Direction: Provide overall direction for your products by analyzing business objectives and customer needs.

You'll sweep us off our feet if...

  • You like digging into data and doing analyses
  • You're excited about solving complex challenges
  • You're customer-centric in spirit and in execution
  • You're comfortable influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly
  • You have a test and learn mentality and an agile way of working to improve your team's products

Minimum Qualifications:

- Bachelor's degree in computer science, engineering, or a related field and 7 years of experience in product management or 9 years of experience in product management or a related field.

- Experience as a product manager, ideally with consumer-facing, large-scale, highly complex B2B/C products.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see .


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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart .


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The annual salary range for this position is $117,000.00-$234,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Stock
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, engineering, or related area and 5 years' experience in product management. Option 2: 7 years' experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in Computer Science, Engineering, Business Administration, or related area and 4 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America Walmart

Job Tags

Holiday work, Full time, Temporary work, Part time,

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