We’re looking for a knowledgeable and customer-focused Service Writer to join our team. In this role, you’ll be the key liaison between our customers and service technicians, ensuring that tractor and equipment repairs are accurately documented, quoted, and communicated. The work schedule is M-F – 8-hour shift, Saturday 8 am to 12 noon. Responsibilities: Responsible for implementing process improvements and creating and documenting Standard Operating Procedures (SOPs) Creating detailed service tickets including customer complaints, root causes, and corrective action Building accurate work orders and estimates using labor and parts data Explaining service needs and recommendations clearly to customers Assisting with internal parts sales and pulling parts for service jobs Using parts diagrams to identify and locate components Processing point-of-sale (POS) transactions Cross-selling and up-selling parts and services Scheduling shop work and coordinating technician assignments Providing regular updates to customers on service progress Filing and managing warranty claims with manufacturers Collaborating with team members to ensure top-tier customer service Following up with customers post-service to ensure satisfaction Maintaining a professional appearance and attitude Performing other duties as needed to support the team Qualifications & Experience: 2+ years of experience as a Service Writer or Service Manager 2+ years of experience in the tractor, outdoor power equipment, agriculture, or heavy machinery industry Strong computer skills and ability to learn dealership software quickly Excellent phone and in-person communication skills High attention to detail and ability to multitask in a fast-paced environment Team-oriented and customer-service driven Valid driver’s license required High school diploma or equivalent required Paychex
...offering career positions. We are looking for applicants to join our team in Spring 2025.We are currently looking for Certified Rope Access Technicians (SPRAT or IRATA) Level I, II, or III to join our Commercial Window Cleaning Team at Green Building Maintenance...
...Overview: Our client, a national insurance provider is seeking a seasoned Instructional Designer to support the development of pilot learning initiatives for internal stakeholders. Due to limited internal bandwidth, the consultant will assist in designing and developing...
...high sense of urgency in a fast paced and demanding customer driven environment. ESSENTIAL JOB DUTIES Manage bookings with airlines. Prepare required documents, MAWB/HAWB, etc. Coordinate with the client and internal resources to expedite the shipment...
...Class: CDL A Experience: 2+ years Handling: Light Touch, Pallet Jacking Additional Information Regional CDL A Truck Driver -... ...as a Regional CDL A Driver delivering vegetarian food with electric pallet jack within a 600 mile radius of Hendersonville, TN....
...Our Psychologists are a critical part of our clinical team. Were seeking Psychologists who are: Fully licensed in Minnesota PhD, PsyD Child, adolescent, or adult experience. LifeStance is growing in Minnesota! We are opening new locations throughout the year...