Job Description
Ideal Living
Shopify QC Engineer
Hybrid | Direct-to-Consumer (DTC) & Influencer Sales Funnels
Overview
We are seeking a detail-driven Shopify QC Engineer to ensure the accuracy, reliability, and performance of Ideal Living’s Shopify stores and integrated DTC sales funnels. This role focuses on end-to-end quality control for multi-store omni channel operations, validating all site functionality, express checkout, and martech choreography.
The ideal candidate has deep Shopify knowledge and experience ensuring seamless, compliant, and scalable customer experiences across devices, channels, and global markets.
Key Responsibilities
Shopify Store Quality Control
• Manage QA testing protocols across multiple Shopify stores, ensuring stability and functionality.
• Document and automate testing scenarios and test cases.
• Conduct Root cause analysis with key stakeholders to drive continuous improvements
· Work with channel leads and simulate end customer experience across channels
• Validate front-end experience, including layouts, themes, and branding compliance.
• Confirm accurate setup and execution of express checkout, subscriptions, upsells, and cross-sell flows.
App & Martech Integrations
• Test and troubleshoot third-party app integrations (Klaviyo, Submarine, Reviews apps, loyalty, analytics, etc.).
• Validate martech components (tracking pixels, analytics tags, attribution tools) work seamlessly across stores and campaigns.
• Ensure cross-channel consistency with influencer and DTC funnels.
Pricing, Promotions & Checkout Flows
• Test discount codes, pricing rules, and promotional campaigns for accuracy.
• Validate offer scenarios in omni channel environment
• Validate cart and checkout experiences for all customer segments, including influencer-driven traffic.
• Confirm tax/shipping rules, subscription logic, and multi-currency pricing.
Cross-Device, Browser & Performance Testing
• Conduct functional and regression testing across major browsers and devices (desktop, iOS, Android).
• Ensure mobile responsiveness and fast page-load performance.
• Partner with development team to test staging vs. production parity.
Security, Compliance & Accessibility
• Test Shopify stores for PCI compliance, GDPR/CCPA cookie rules, and secure checkout processes.
• Ensure ADA accessibility compliance across all stores.
• Partner with IT/security to monitor for errors, bugs, or vulnerabilities.
Documentation & Reporting
• Maintain SOPs and QA playbooks for multi-store Shopify operations.
• Document, track, and prioritize issues using project management tools (Jira, Asana).
• Provide detailed feedback to developers and cross-functional teams for fast resolution.
Qualifications
• Proven experience in QA/QC for Shopify stores or large-scale DTC e-commerce.
• Strong understanding of Shopify Plus, Liquid templates, themes, and multi-store management.
• Familiarity with Shopify APIs, checkout extensibility, and third-party app ecosystems.
• Experience with cross-browser/device QA testing and regression testing frameworks.
• Skilled in project management and QA tools (Asana, Jira, BrowserStack, or similar).
• Strong analytical skills and ability to identify edge cases and inconsistencies.
• Knowledge of martech ecosystem integrations (Klaviyo, Submarine, Everflow, GA4, TikTok Pixel, etc.).
• Excellent communication skills, with the ability to partner across dev, design, and marketing teams.
Company Description
Ideal Living is a profitable, privately held, purpose driven, consumer goods company founded in 1999 with over 80 employees based in Sherman Oaks, CA. We are people-caring, product-perfecting, science-driven stewards of a thriving life for all. We put our hearts--and our research--behind everything we do, creating the best, most accessible technology to build healthy home environments and deliver peace of mind. We are a diligent team looking for someone who thrives in a fast-paced, entrepreneurial environment and isn’t afraid to dive in, roll up their sleeves and creatively solve any challenge that lies in front of them.
Ideal Living is a profitable, privately held, purpose driven, consumer goods company founded in 1999 with over 80 employees based in Sherman Oaks, CA. We are people-caring, product-perfecting, science-driven stewards of a thriving life for all. We put our hearts--and our research--behind everything we do, creating the best, most accessible technology to build healthy home environments and deliver peace of mind. We are a diligent team looking for someone who thrives in a fast-paced, entrepreneurial environment and isn’t afraid to dive in, roll up their sleeves and creatively solve any challenge that lies in front of them.
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