Hiring for Apex, Cary, Holly Springs, Garner, Wake Forest and Morrisville locations! Job Summary The role of a Wax Specialist is to represent European Wax Center in a professional and consistent manner while upholding the company's core values. A Wax Specialist's primary goal is to educate guests on the benefits and frequency of waxing while performing waxing services. As a licensed skin care specialist, they're also responsible for educating guests on proper skin care in conjunction with our exclusive product portfolio, Strut 365™.A Wax Specialist is able to work with like-minded individuals who share in their excitement and passion for Revealing Beautiful Skin. Even better, a Wax Specialist shapes the future of European Wax Center and supports guests in feeling gorgeous, radiant, and confident in their own skin. Responsibilities and Duties · Providing the highest quality wax service while maintaining a cheerful and positive attitude. · Responsible for educating all guests on European Wax Center's 4 Step to Gorgeous Process™. · Responsible for educating all guests on European Wax Center's product portfolio, Strut 365™ and demonstrating products on guests. · Responsible for educating all guests on benefits and savings of Wax Passes and consistency with waxing. · Responsible for educating guests on current in-center promotions. Establish and maintain professional relationships with guests. · Responsible for maintaining a thoroughly clean wax suite at all times. Retain guests through pre-booking. · Responsible for maintaining and exceeding center and individual goals. · Responsible for adhering to the assigned schedule by management and availability provided during application process. · Responsible for finding coverage and ensuring no guests are currently booked when requesting days off from assigned schedule. · Adhering to the reservation book managed by the GS Associate. · Responsible for arriving to work on time wearing the appropriate dress code and name tag. · Participation in community events and street team marketing when requested. · Participate in all Weekly Strut Sessions (If Strut Session is on a day an associate is not scheduled, the associate will attend a minimum of 1 Strut Session per month). · Participate on Strut Bloomfire by actively commenting on questions and posts. · Responsible for creating a memorable guest experience by utilizing EWC terminology, and tailoring the scripts and standard responses while working in the location. · Responsible for following all corporate policies and procedures Qualifications and Skills · Must hold a current Full Service Esthetician or Cosmetology License. · Willing to learn and perform new waxing techniques. · Comfortable performing all body and facial waxing services offered at EWC. · Ability to work flexible days and hours. · Ability to work weekends. · A positive, friendly, upbeat and personable demeanor. · Ability to receive and implement feedback. · An ability to work independently with limited supervision. · Ability to work in a fun, fast-paced environment. · A professional appearance at all times. · A strong desire to work with others and engage new associates with energy and enthusiasm for EWC. · Full understanding of the EWC values, vision and strategy. · Sales experience is preferred. · Required license or certification: Cosmetology or Esthetics Benefits: Competitive pay plus performance incentives Medical/Dental/Vision Discount on waxing services and retail products Advancement opportunities Great referral program Working in a fun environment Being part of a successful team and growing Franchise Job Type: Full-time PI279362450
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