Job Description

Concierge Position at Moldaw Residences

Moldaw Residences is a luxury senior living community located on the Taube Koret Campus for Jewish Life in Palo Alto. We are a Continuing Care Retirement Community and Residential Care Facilities for the Elderly offering independent living, assisted living, memory support, and access to skilled nursing and rehabilitation services.

When you work at Moldaw Residences, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

Moldaw Residences is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in logbook, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Responsible for monitoring resident away tracker
• Assist the Business Office Manager with projects/assignments.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone and communication skills

What Moldaw Residences Offers:

• Competitive hourly pay and flexible scheduling options (holiday, overtime, and weekend hours)
• Extensive technical training
• Team oriented working environment
• Accrued Vacation, beginning at day one
• Discounted meal plans
• Discounted gym membership to the Oshman JCC
• Health insurance, dental & vision insurance, pet insurance, and life insurance available
• 401K Retirement Savings Plan
• Daily Pay
• Scholarship reimbursement program available for qualified hourly employees

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

Pay Range: $20-$22 per hour. DOE

Schedule: Saturday and Sundays 7:00AM to 3:30PM

EEO Employer

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