We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
Experience digital growth with the Best SEO services in the USA from SEO Services Near Me.
...Recruiter The Children's Hospital is seeking a highly skilled talent acquisition professional to join our Human Resources team. This role incorporates leadership and hands-on recruiting responsibilities to ensure a comprehensive and effective approach to attracting,...
...Job Description Our client, a healthcare provider is seeking a permanent Patient Experience Director to work out of their corporate offices in North Austin, TX. This Manager leads patient-facing operational functions, ensuring consistent and compassionate service across...
...Job Description Job Description Regional Opportunities Available for Flatbed Owner Operators Why Join us? We pay 85% of all loads Paid Fuel Surcharge and Detention Paid Weekly / Direct Deposit No forced dispatch / Book your own freight with approved...
Provides direct and indirect patient care that meets the psychosocial, physical, and general needs of neonates and families Current Mississippi or Compact State Registered Nurse Licensure NRP and STABLE certifications recommended Current BLS