Job Description
Akkodis is seeking an Technology Traine for a Contract job with a client in Montgomery County, MD. This part-time position is a unique opportunity for a passionate individual to work with OATS to empower older adults by helping them thrive in the digital world and harness technology to achieve their personal goals. Trainers are the face of OATS to older adults; in addition to delivering OATS curriculum and offering technology support, trainers serve as “brand ambassadors” and are responsible for communicating the OATS culture of excellence, curiosity, and attitude.
Rate Range : $ 30/hour to $32/hour ; The rate may be negotiable based on experience, education, geographic location, and other factors.
Technology Trainer job responsibilities include:
o Teaching technology courses virtually and in person using the OATS curriculum and approach
o Creating a comfortable and supportive learning environment
o Offering personalized support to callers on the Senior Planet hotlines
o Making outbound calls to Senior Planet members
o Always maintaining professionalism
o Representing and promoting Senior Planet culture and opportunities to course participants
o Engaging in regular communication with OATS staff, including feedback on site issues, curriculum, etc.
o Coordinating with site staff, including site visits, graduations, etc.
o Submitting paperwork promptly
o Collecting surveys and evaluations
o Entering data into the Salesforce database
o Participating in trainer meetings and other training events
o Recruiting participants, as needed
o Participating in special projects, as needed (ex. outreach, curriculum, etc.)
Supervising volunteers who assist classes, as needed Degree of autonomy and independent judgment
Technology Trainers possess a moderate degree of autonomy and independent judgment, especially in relationship to programs they’re assigned to teach and deliver. Technology trainers set the tone, manage the environment, and help guide groups of all sizes toward learning objectives that are preset by OATS.
Decision-making authority: Technology Trainers have limited decision-making authority and must adhere to OATS training standards, approaches, and methodologies throughout all interactions with participants.
Diversity of the challenge: Technology Trainers have a diverse, albeit narrow, challenge. They are responsible for working with older adults aged 60+ in myriad settings who all possess different levels of experience and skills related to tech adoption and digital literacy. This complex set of situations forces Technology Trainers to think on their feet, act quickly, and apply a broad brush to different circumstances.
The primary nature of interaction the position has with others – informative/coaching: Technology Trainers’ interactions with others (customers, I.e., seniors) are predominantly educational and coaching in nature. They are largely assigned to help OATS and Senior Planet participants master technology skills with broader applications to daily life. Internally, trainers work with their counterparts and other OATS program staff to retrieve assignments and connect about best practices.
Potential impact on client success (directly or indirectly): Client success is predicated on engaging their membership base with services, resources, and offerings that speak to the 50+ market. Technology Trainers are on the front lines, delivering Senior Planet programs through our affiliation with Client and are therefore closely tied to Client success and growth as an organization. The more individuals Technology Trainers interact with, the more successful and far-reaching OATS and Client impact will be across the country.
Desired Qualifications
Excellent speaking and communication skills
Ability to communicate technical information clearly in English, English and Mandarin OR English and Spanish
Experience teaching teenagers, adults, and/or seniors, preferable
Proficiency with Windows computers, iOS, popular social media sites, and other common technologies/devices
Comfortable traveling to various senior/community centers as needed, when/if safe to do so
Ability to work independently and as part of a training team
Superior time-management skills
Flexibility, patience, and a sense of humor
Minimum of 1 year experience in a professional work setting.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at (972) 903-8931 or manoj.arya@akkodisgroup.com
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit -policy" target="_blank">-policy .
The Company will consider qualified applicants with arrest and conviction records.
Pay Details: $30.00 to $32.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy-policy The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.
Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.
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