Job Description

Job Description

Join a thriving organization known for its strong culture and industry-leading benefits. Contribute to meaningful financial operations while enjoying the stability and growth opportunities of a Fortune 500 environment.

Primary Services is actively recruiting for an Accounts Receivable Clerk to support a large, established company in the utilities sector. This role is ideal for a detail-oriented professional with experience in billing, financial data accuracy, and customer account management. As an Accounts Receivable Clerk , you will help ensure precise billing processes, resolve inquiries, and maintain critical account records that directly impact operational performance. This position offers a dynamic blend of analytical work and cross-department collaboration within a high-volume corporate setting.

Responsibilities:

• Review and analyze billing exceptions and apply necessary corrections within the customer billing system.
• Initiate and process service orders aligned with internal financial and operational workflows.
• Investigate tamper codes and document findings for record-keeping and compliance.
• Resolve customer billing inquiries, including bill adjustments, sales tax exemptions, rate changes, and follow-up items.
• Communicate billing findings and resolutions to internal and external customers.
• Ensure accuracy and consistency across all accounts receivable and billing activities.

Qualifications:

• Associate’s degree preferred.
• Billing-specific experience required.
• Minimum of 2 years of customer service experience.
• Experience with Banner CIS or SAP.
• Proficiency with Microsoft Office applications.
• Experience in the utility industry preferred.

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