Job Description

Job Description

We are seeking a detail-oriented and motivated Accounts Receivable Collections Specialist to manage customer accounts, monitor outstanding balances, and proactively follow up on overdue payments. This role ensures timely cash flow, accurate recordkeeping, and positive client relationships while maintaining company policies and collection goals.

Key Responsibilities:

• Monitor and manage customer accounts to identify delinquent balances.
• Perform collections activities, including calling and emailing clients regarding overdue invoices.
• Record and document all collection efforts in the accounting system.
• Coordinate with the sales and billing departments to resolve payment discrepancies or disputes.
• Generate aging reports and provide regular updates on collection status.
• Recommend accounts for escalation or write-off when appropriate.
• Process and apply customer payments, ensuring accuracy in ledger postings.
• Support month-end closing and reconciliation of AR accounts.
• Maintain strong relationships with clients while balancing firmness and professionalism in collection activities.

Experience:

• Experience with high-volume billing environments is a plus.

Skills:

• Strong verbal and written communication skills.
• Excellent attention to detail and follow-up ability.
• Proficiency with Microsoft Excel and accounting software
• Ability to manage multiple accounts and meet deadlines.
• Customer service mindset with strong negotiation skills.

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