Apple Store (Independent) Technician Job at MTS Pro Services, New York, NY

UUQxK1NvZGhKM1hYRlNCbFpKdEkxU2dIUkE9PQ==
  • MTS Pro Services
  • New York, NY

Job Description

Attention gamers and musicians, hard core tech geeks and vegan mountaineers: Mike's Tech Shop is made up of an amazing array of people, and if you have strong opinions about the Prequels, spaces vs. tabs or iOS vs. Android, MTS might be the place for you. We will give you a job but also a place to grow and develop. If you strive to deliver great IT support and customer service in a fun environment, we want you.

Position Summary:

Mike's Tech Shop is looking for a Triage Technician to help with Mac and iPhone triage and repair intakes. There are also some light sales as well, as this is a front of house role interacting with our customers at the shop. Our entire business is built on providing the best Apple retail sales and service experience in New York and we are looking for a person who is willing to go above and beyond.

Mike's Tech Shop is New York's premiere independent Apple Store. This job offers lots of training and advancement potential. In fact, most of our techs and all of our managers started with us in this role. If you possess the skill and drive to wow our customers and want to get started with a company that's been doing it for 25+ years, we want you!

Expectations & Required Experience:

  • Triage and repair check-in for Macs and iOS devices
  • Sales experience with computers
  • Great attention to detail
  • Outstanding customer service skills

Nice to Have:

  • Sales experience at an Apple Store or Apple Service Provider

Job Duties & Responsibilities:

  • Triage and check in of Apple devices and hard drives brought in for service.
  • Answering customers' questions and concerns.
  • Sales of Apple computers, accessories and Apple related 3rd-Party product.

Who We Are:

Mike’s Tech Shop is New York’s premiere independent Apple sales and service store. Located in the Chelsea section of Manhattan, we offer world-class service in a boutique environment. Our main goal is to create an amazing customer experience by delighting our clients, easing their pain, and making them love us.

We offer a fun and healthy work environment, competitive pay, a full benefits package including health insurance, 401k, and plenty of room for career growth and advancement. Maintaining a great culture and happy customers are our top priorities, and we're looking for positive, professional, results-driven individuals to join our incredible team. We foster an open, energizing and collaborative environment and our team is made up of passionate Mac support professionals who deliver to high standards but also have fun in the process.

The starting salary for this role is $45,000 per year.

Job Tags

Full time,

Similar Jobs

PACSUN

Assistant Designer, Women's Textiles and Graphics Job at PACSUN

 ...assist in creating art, repeats, graphics and trims for all junior product categories. A day in the life, what youll be doing: Design and Illustrate original art across all categories. Design cohesive stories for each delivery and category. Creating original... 

jobgether

Manager, Customer Success Job at jobgether

 ...of a partner company. We are currently looking for a Manager, Customer Success in United States. This role provides the...  ...holiday break. ~ Support for professional growth including work-from-home funds, fertility and adoption reimbursement, and learning and... 

University of Minnesota Masonic Children's Hospital - Univer...

Pediatrics - Pulmonology - Physician - Academics Job at University of Minnesota Masonic Children's Hospital - Univer...

 ...for credentialing and privileges ~ Ability to receive work authorization in the United States from the U.S. Citizenship and Immigration Services and maintain legal status according to the requirements of the VISA Preferred Qualifications: Expertise in asthma... 

City Cruises

Senior Marine Engineer Alcatraz Ops ($5K Sign-On) (San Francisco) Job at City Cruises

 ...A leading marine operations company is looking for a Lead Engineer for their Alcatraz operation in San Francisco. The ideal candidate will have strong hands-on experience in vessel engineering and maintenance, and must possess HAZWOPER and HAZMAT certifications. This... 

LifeStance Health

Therapist (LCSW, LICSW, LMHC, MHC, LMFT) - Gardner, MA Job at LifeStance Health

We are currently hiring Full-Time and Part-Time Therapists to join our team! Providers may work a hybrid schedule that includes providing telehealth from a home office. Locations: Arlington, Auburn, Boston, Brookline, Cambridge, Canton, Chelmsford, Concord, Danvers...