Job Description
BACKGROUND:
Kaizen Advance is a growing consulting company based in Atlanta, GA, specializing in connecting quality workers with work-from-home (remote) opportunities. We are looking for Client Support Agents to work from home and be the primary link between our clients' current and potential customers.
The Client Support Agent is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs and communicating effectively with team members within the customer service department of various Fortune 500 companies. This is an Independent Contractor opportunity.
JOB DUTIES:
Provides timely and accurate information to incoming customer order status and product knowledge requests
Processes customer orders/changes/returns according to established department policies and procedures
Provides timely feedback to the company regarding service failures or customer concerns
Partners with the sales team to meet and exceed customer service expectations
WHAT IT TAKES TO SUCCEED:
Outstanding problem-solving skills
Patience and empathy - an ability to manage stress and work under pressure
Excellent communication skills in writing and verbal with outstanding listening skills
Ability to provide knowledgeable, friendly, and professional customer service
Experience navigating and efficiently using program tools and software using technology
Basic computer skills
QUALIFICATIONS:
Must be a legal US Resident and Citizen
Must be at least 18 years of age
Must be able to pass a 7-year criminal background check
Must be able to work at least 15 hours (30 intervals) a week
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
Previous customer service experience is preferred, but is not required
Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed
16 GB RAM PC (Preferred)
Dual monitors
Noise-canceling USB headset
Hardwired internet connection (Ethernet; No Wi-Fi)
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
You can create your work schedule to fit your needs, whether you want a full-time or part-time schedule
You have the opportunity to receive performance-based compensation or other incentives
You can work remotely
...We are seeking individuals who combine excellent Technical Writing with the ability to function effectively both as part of a team or on... ...PRINCIPAL RESPONSIBILITIES: ~2+ years of experience as a Technical Writer (for SOP, QMS etc.) in the medical device industry ~...
...Facility: GSS ND Mandan Miller Location: Mandan, ND Address: 3500 21st St SE, Mandan, ND 58554, USA Shift: 12 Hours - Night Shifts Job Schedule: Full time Weekly Hours: 36.00 Salary Range: $26.00 - $36.00 Pay Info: $20,000 Sign On Bonus Available...
...Job Description Job Description Job Description: School Social Worker Reports To: Principal Apply today: Overview... ...SMO) in Chicago, IL that operates three campuses of Chicago International Charter School: CICS Ralph Ellison High School, CICS Northtown...
...and desire to serve others. ~3+ years of customer service or call center experience preferred. ~3+ years of logistics and/or dispatching experience preferred. ~ Excellent communication skills written, verbal and virtual. ~ Keen sense of urgency, initiative, and...
...Committee. Position Summary: The Regional Field Canvassing Trainer is primarily responsible for the training and development of... ...When necessary, directly complete door-to-door canvassing. Travel throughout assigned region(s). Performs other duties as assigned...